WinRxDelivery

WinRxDelivery is a web application that allows live accountability for delivery of medications processed in the WinRx Pharmacy software. It runs in the browser on any device, e.g. PC, Mac, iPad, Android Tablet, iPhone, Android Phone, etc.

Pricing

  • Monthly subscription $40 (CAD plus applicable taxes)
  • Yearly subscription $440 (CAD plus applicable taxes)

Requirements

  • WinRx installed
  • WinRxAPI installed
  • Port forwarding

Getting Started

Contact support for a free two week trial subscription. Upon receiving the username and password for WinRxDelivery, activate the delivery function in WinRx by setting Delivery App to Y under WinRx > Settings > Location.

Delivery App setting in WinRx

There are two ways to send items to WinRxDelivery

  1. Assign a ROUTE code to the patient's profile. When the route field is set, all Rxs filled will be sent to WinRxDelivery.

    Route field on the patient profile

  2. Tag Rxs from the local profile (F3 or F7) and send to WinRxDelivery manually.

    Sending tagged Rxs from the local profile

There are two types of Rxs in WinRxDelivery

  1. Regular prescriptions (non-witness) that will be tracked for the time of pick up and delivery.
  2. Witness prescriptions (OAT) that will require signatures before delivery. To mark a prescription as OAT in WinRx, set the field Witness to Y.

    Witness field in WinRx

Log in to WinRxDelivery

  1. First, sign in to the store using the username and password provided to the store.
  2. Then, sign in to WinRx with your WinRx employee ID and password.

Step 1: sign in to store Step 2: sign in to WinRx

  1. Go to Pick Up and pick up your items.

Picking up items

OAT Accountability

  • Witness prescriptions (OAT) are highlighted in orange and show Signature required.

Regular and witness items

Patient signature

  • The accountability and signature for delivered items are available under transaction history (F3).

Transaction history in WinRx

Virtual Assessment (Video Call)

When a patient needs to be assessed before an OAT delivery, the driver can video call a pharmacist from the patient's door. The pharmacist who answers the call is recorded as the person who did the virtual assessment.

A video call needs two people, each on a different page:

1. Pharmacist: wait for the call
  1. Sign in to WinRxDelivery with your own WinRx employee ID.
  2. From the main dashboard, tap Video Call.
  3. Tap Enable call sound once, so the browser lets the ringtone play when a call comes in.
  4. Stay on this page. A call only reaches you while this page is open. When the driver calls, an Accept / Decline banner appears and a ringtone plays. Tap Accept to start the call.

Video Call on the main dashboard

Pharmacist waiting for a call

2. Driver: call from the patient page
  1. Pick up the patient's items first.
  2. Open the patient and tap Video Call at the top of the patient page.
  3. Under Call a pharmacist, tap the pharmacist who is waiting for your call.
  4. When the call ends, tap Go back to patient, then have the patient sign and mark the items as Delivered.

Video Call on the patient page

Choosing a pharmacist to call

Important:

  • Make the call before the patient signs. The assessment is saved on the items you have picked up but not yet delivered. A call made after the items are delivered is not recorded.
  • Only a call started from the patient page is recorded. A call started from the main dashboard has no patient attached, so it is not recorded as an assessment.
  • If you can't hear the other person, tap Enable call sound. Use Flip camera to switch between the front and back camera, and Hang up to end the call.
  • The browser asks for camera and microphone access the first time. Tap Allow.

Audit

  • All the accountability and signature logs are available under WinRx > Supervisor > Reports for audit purposes.
  • For OAT deliveries that had a video call, the witness/carry accountability report shows the pharmacist who answered the call under Virtual Assessment By.

Supervisor reports in WinRx

OAT delivery report